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Friends & Family Test

We are looking for your support to help us understand what we do well and areas we can improve. The Friends and Family Test is a national rolling survey, which you will now see in various healthcare settings.

You will be asked "How likely are you to recommend our service to friends and family if they needed similar care or treatment". You will find feedback slips in our waiting room for your convenience or you can ask a doctor for one during a home visit if you are not able to get to the surgery. You are welcome to complete a slip on each visit as things can change and this is an ongoing survey and the results will be published every month.

You can also complete the survey online by CLICKING HERE

You are also encouraged to provide a further comment to explain your rating to help us to identify areas for improvement. By responding it does not actually mean that you will be recommending your friends and family members to register at The Burwell Surgery, but the intention is to understand a patient satisfaction level of our services. The more responses we receive, the more valid the results will be.

Results

Friends and Family Results by Month



 
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