Access to medical records

Access To Your Medical Record

From the 31st October 2023 all GP practices have been instructed to provide patients that are 16yrs and over access to their full medical record unless they have decided to opt out.  At Burwell Surgery we will be providing online access to your full medical record going forward from this date. 

How to request access:

You can request online access to your medical record in SystmOnline and can also request proxy access for someone you care for, if you have their consent.

Access your medical record can also be obtained via the NHS smartphone app (and NHS website) if you have a suitable NHS login and there are many benefits to being able to access your online record: 

  • see new entries in your GP health record on the NHS App. This includes consultation notes, letters and test results. ​
  • accessing your GP health record can help you better understand and manage your condition, without having to phone your GP surgery

Your GP medical record contains consultation notes based on conversations between you, your GP and their team: medicines prescribed to you; all results for tests ordered by the practice; allergies; vaccines; and your medical conditions along with documents that may have been sent to your practice from local hospitals, clinics or other agencies. There is likely to be sensitive and personal information within your medical record.

It’s important to remember that your medical record may, at times, contain information that could be upsetting, such as news of a serious condition. It can also be a cause for worry seeing results online when it isn’t clear what the results might mean, and no one is available to ask, for example during the evening or at weekends. Please be prepared for a wait while your clinician reviews your results before they may be able to speak to you about them. 

There may be reasons why it may be clinically appropriate, or your preference, for part or all of your medical record to be hidden from view on the online record. Examples include matters relating to your mental health or your safety. If the release of information is likely to cause serious harm to the physical or mental health to you or another individual, we may refuse or reduce access to prospective records; third party information may also not be disclosed if deemed necessary.

If you decide at anytime that you do not wish to have access to this information please call us on: 01638 741234 or send us a message on askmyGP here 

The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in accordance with the Act. Please contact the Practice Manager for further information.

Summary Care Record

If you’re registered with a GP surgery, you’ll have a Summary Care Record unless you’ve chosen not to have one. It contains basic information including your allergies, medicines and any reactions you’ve had to medicine in the past. By storing all this information in one place, it makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

Follow this link to the NHS website for more information on how to access your health records

GP2GP

GP2GP allows patients’ electronic health records to be transferred directly, securely, and quickly between their old and new practices, when they change GPs.

Find out more about GP2GP on the NHS website

Your data matters to the NHS

Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.

You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.

Your choice will only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales or Northern Ireland.

Follow this link to find out how this data is used and how to opt out

 

Date published: 10th October, 2014
Date last updated: 1st November, 2023